Coronavirus Disease 2019 Information

While this COVID-19 pandemic is uncharted territory for modern health care, we want you to feel confident that your Fisher-Titus family is working day and night, following protocols to ensure your safety. We are doing our part to provide the right care, right here. And we are doing it for you - our friends, family, and neighbors - our community.

Fisher-Titus implemented screening measures on February 6 in accordance with public health and CDC recommendations at all our patient access points. This included plans for addressing symptoms, quarantine processes, and ways to keep our patients, guests, staff, and volunteers safe at the hospital, ambulatory offices, and for North Central EMS.

To stay up-to-date on Coronavirus information, visit the Centers for Disease Control and Prevention.

COVID-19 Daily Dashboard

COVID-19 is still present in our community. We will provide regular updates on the COVID-19 situation at Fisher-Titus. In the document below you will find the current COVID-19 hospitalizations for Fisher-Titus, including how many of those individuals are vaccinated. We have a duty to our families, friends, and community to stop the spread of COVID-19. The data is clear - vaccination significantly reduces severe disease and hospitalization. This information will be updated Monday-Friday.

Daily COVID-19 Dashboard 12-02-2021

COVID-19 Testing Update

Beginning July 7, Fisher-Titus will be offering COVID-19 testing without a referral from a Primary Care provider. Fisher-Titus patients can still schedule an appointment with one of our providers or be seen at Convenient Care. A list of our providers can be found on our Find a Provider page. This is ideal for people without a primary care provider or people looking to travel, work, or visit places that require a negative COVID-19 test to attend. Appointments are required, walk-ins will not be accepted.

To schedule an appointment, please call 419-660-2646.

How Do I Access My Results?

Patients are encouraged to view their results in the myFisherTitus patient portal. myFisherTitus patient portal offers personalized and secure online access to Fisher-Titus medical records. It is an online tool that enables our patients to help manage and receive information about their health. Users can:

  • View health history and doctor visit summaries.
  • View lab test results.
  • Communicate with their provider office.
  • Request and schedule appointments.

For more information, or to enroll in the myFisherTitus patient portal, visit

COVID-19 Vaccines

Beginning Tuesday, July 6, Fisher-Titus will be moving the distribution and management of COVID-19 vaccines to Fisher-Titus Primary Care. Fisher-Titus Convenient Care will not be offering walk-in immunizations including COVID-19 vaccinations and boosters until December 1. We apologize for any inconvenience.

Where can I receive a COVID-19 vaccine?

COVID-19 vaccines will be offered at the following locations:

    • Fisher-Titus Family Medicine – Milan

    2114 State Route 113 East, Milan, OH 44846

    • Fisher-Titus Family Medicine – New London

    187 West Main Street, New London, OH 44851

    • Fisher-Titus Family Medicine – Willard

    315 Crestwood Drive, Willard, OH 44890

    • Fisher-Titus Norwalk Primary Care

    280 Benedict Ave. Suite A, Norwalk OH 44857

    Patients can call 419-660-2900 to schedule a COVID-19 vaccine appointment at a Fisher-Titus Primary Care location, or self-schedule online at Appointments are required to receive a vaccine at all primary care locations. Patients can walk in and receive a COVID-19 vaccine at Convenient Care during their regular hours, 9 a.m.-7 p.m. Monday-Friday and 9 a.m.-3 p.m. Saturday-Sunday.

    Who is eligible to receive a Pfizer or Moderna COVID-19 booster shot?

    Those who completed their Pfizer-BioNTech or Moderna vaccine series at least six months ago and fall into one of the following categories are eligible to receive a booster shot:

    • Age 65 years and older
    • Age 18+ who live in long-term care settings
    • Age 18+ who have underlying medical conditions
    • Age 18+ who work in high-risk settings
    • Age 18+ who live in high-risk settings

    You can find more information on groups that are eligible for COVID-19 boosters at

    Visitor Restrictions

    Effective August 18, 2021 Fisher-Titus is under the orange/red visitation guidelines.

    At Fisher-Titus, we know that visits from friends and family members have a positive impact on the healing and recovery of our patients. To help protect everyone during the COVID-19 pandemic we are managing our visitor policies in accordance with federal COVID-19 guidelines.

    Beginning Monday, October 4, Fisher-Titus will be allowing one designated visitor for COVID-19 positive hospitalized patients. Visitors are allowed for one hour between 10 am-12 pm or 4-6 pm and will be asked to wear the proper PPE. After the visit has ended, visitors are asked to immediately exit the facility and not visit any other area including the café or gift shop. Those who are unable or unwilling to follow this new guidance will not be allowed in-person visitation. Please note that this is for inpatients only; Fisher-Titus still has a no visitor policy for COVID-19 positive patients in the emergency room and ambulatory setting.

    View COVID-19 Visitation Guidelines

    visitation guidelines page 1


    Read More About Coronavirus Disease 2019 (COVID-19)

    What is Coronavirus Disease 2019 (COVID-19)?

    Coronavirus Disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

    What are the symptoms of COVID-19?

    Patients with COVID-19 have had mild to severe respiratory illness with symptoms of:

    • fever
    • cough
    • shortness of breath

    How does COVID-19 spread?

    The virus is thought to spread mainly from person-to-person.

    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs or sneezes.

    These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

    What should I do if I believe I may have been exposed to COVID-19?

    Call your health care provider or local hospital to seek guidance. Explain your symptoms, travel history, and any additional exposure you may have had. Do not visit your health care provider without calling first to help reduce exposure to others.

    Will warm weather stop the outbreak?

    It is not yet known whether weather and temperature impact the spread of COVID-19. Some other viruses, like the common cold and flu, spread more during cold weather months but that does not mean it is impossible to become sick with these viruses during other months. At this time, it is not known whether the spread of COVID-19 will decrease when weather becomes warmer. There is much more to learn about the transmissibility, severity, and other features associated with COVID-19 and investigations are ongoing.

    Am I at risk for COVID-19 if I receive a packaged shipped from China?

    In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.

    What is the best way to prevent the spread of COVID-19?

    To help stop the spread of any viral respiratory disease, including Coronavirus, you should:

    • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
    • Avoid touching your mouth, nose, or eyes.
    • Cover coughs/sneezes with your arm or a tissue.
    • Avoid exposure to others who are at risk. Stay home if you are sick.

    The Centers for Disease Control and Prevention also has a variety of tips on how to protect yourself and the community.

    How can I prepare and plan ahead?

    For a full checklist, view the Household Checklist provided by the Ohio Department of Health.

    • Clean and disinfect high-touch surfaces often. These include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables. Also clean any surfaces that may have blood, stool, or body fluids on them.
    • Keep an adequate supply of water, food, and pet food in your home. If you take prescription drugs, contact your health care provider, pharmacist, or insurance provider about keeping an emergency supply at home.
    • Keep a working thermometer and respiratory medications, like decongestants, expectorants, and analgesics (ibuprofen, acetaminophen), on hand.

    Get a flu shot this season if you haven’t already. It won’t protect against COVID-19, but it can help protect against flu or lessen symptoms if you get it, lessening the strain on health care facilities.

    The best thing to do is remain calm, take preventative and precautionary measures, and use credible sources such as the CDC, local health department, and the Ohio Department of Health for updates.

    Receiving Copies of your Medical Records

    If you find that you need access to or a copy of your medical records, please review the information below.

    What is Health Information Management (HIM) not able to do?

    • Disclose results for you or your loved ones over the phone.

    What can Health Information Management help me with?

    • Provide copies of test results to patient’s or the patients authorized representative.
    • Release copies of test results to designated entities as authorized by the patient or patients authorized representative.

    What do I need to do to receive a copy of my results?

    • The patient or the patient’s representative should call the Health Information Management Department at 419-660-2702 during the hours of 7am-4:30pm, Monday through Friday.
      • The patient/representative will be asked to complete the authorization to disclose protected health information (PHI) and furnish sufficient identification.
      • A patient’s representative is defined as the parent or guardian of the patient who is a minor, or the conservator of the patient. Proof of guardianship of minor or conservator of a person must be shown.
    • In cases which involve minor children (under 18 years of age) the patient or guardian must provide required authorization for release of information. Both custodial and non-custodial parents have the right to authorize the release of their child’s medical information as well as the right to inspect or receive copies of said information.

    In what ways can I get my results?

    • Patient portal – the recommended method. No authorization is required to sign up for the portal. You
      may sign up by visiting
    • In person
    • Encrypted email
    • Mail
    • CD
    • Fax

    How can I complete the authorization to disclose PHI?

    If we are under Level Red visitation guidelines or you are unable to leave your home, you will receive the authorization form from an HIM ROI Specialist via email or mailed copy if you do not have email.

    • Once the email is received you can print, complete and scan, fax or take a photocopy with your smart phone or tablet and email back.
    • If you do not have the ability to print but do have a computer or smart phone/device
      • The Adobe Fill & Sign – is user friendly and will allow you to fill out and sign your authorization form electronically on your computer or smart device and email back to the HIM Department.
      • If you have questions you can call the HIM Department at 419-660-2702 during the hours of 7am-4:30pm, Monday through Friday to assist.
      • Once the HIM Department has received your signed authorization, a copy of your results will be released to you or disclosed to the entity of your choice per your authorization form.

    Crisis Response Fund

    Nurse in face mask.Support Our COVID-19 Response Fund