Visitor Information

Visiting Hours

• Regular visiting hours are daily until 8:30 p.m.
• Visitors should be limited to no more than two at one time.
• Visitors must be at least 12 years of age.
• ICU visiting hours are individualized. Please check with the Charge Nurse for more information.

Visiting Guidelines

• Food or refreshments may not be given to a patient without consent of the attending physician or nurse in charge of the patients care.
• People with colds, sore throats or any contagious diseases should not visit patients.
• Visitors should maintain a quiet environment and avoid unnecessary noise.
• Visitors should not sit or lean on the patient's bed.
• Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.

We understand the concern family members and friends have when a patient is being treated in the Emergency Department. So that we can provide a safe and private environment for all patients, we ask that visitors note the following rules:

• A maximum of two visitors may accompany the patient to the treatment room, except in special situations.
• Due to infection control concerns, food or drink is not permitted in treatment rooms.

The Emergency Department staff will make every effort to keep patients and families informed during the process, however, if you have a question, please ask.

Parking for patients and visitors is available 24 hours a day, seven days a week free of charge. Patients and visitors are cautioned not to park in reserved areas or certain designated areas. Please be sure to lock your car.

The Shady Lane Café

Located on the first floor off of the Main Lobby, The Shady Lane Caféoffers a wide variety of food choices for both patients and visitors. Visitors are welcome to eat in the cafeteria at any time it is open. And because we know family members and visitors are important to a patient's recovery, carryout from the Café is available so guests can join our patients in their room with their meal. So that we may efficiently serve the needs of all hospitalized patients, guest trays are not available.

Café Hours:
6:30 a.m. to 6:30 p.m.

Hot food is served:
6:30 a.m. to 9:30 a.m.
11:00 a.m. to 1:15 p.m.
4:30 p.m. to 6:30 p.m.

Vending Machines

Vending machines for snacks and beverages are located across from the gift shop on first floor. They are available 24 hours a day.

Sheri's Coffee House

Sheri brings her select coffees, coffee alternatives, teas and fine frozen specialties to Fisher-Titus Medical Center. Sheri's Coffee House is located in the Community Resource Wing of the Patient Pavilion.

We are especially proud of our gift shop. Staffed by volunteers, our gift shop has a variety of amenities to suit all our visitor needs. From beautiful fresh flower arrangements and colorful balloons, to unique gifts and every day necessities, you'll find the perfect something special to bring cheer to you loved one during their stay. Bouquet options are seasonal; current selection may vary from photos shown. Flowers are always in stock

The Gift Shop is located on the first floor of Fisher-Titus Medical Center near the Shady Lane Cafe and the Main Lobby. Enter through the Patient Pavilion, Parking Lot C, Fisher-Titus Parkway off Shady Lane Drive.

For more information call 419-668-8101, ext. 6563.

Gift Shop Hours:

Mon-Fri: 8:00 a.m. - 8:00 p.m.

Sat: 10:00 a.m - 8:00 p.m.

Sun: 10:00 a.m. - 3:00 p.m.

All Gift Shop proceeds benefit the Auxiliary. The Auxiliary is a non-profit organization promoting and advancing the welfare of Fisher-Titus Medical Center, Norwalk Memorial Home and The Carriage House. Since 2001,  the Auxiliary as donated over $1 million, funding projects including a 3D Mammography machine, patient room wall coverings, lobby refreshes, pediatric therapy needs, gifts for newborn moms and more. 

Contact Karin Roberts at 419-660-2556 for more information on joining the Auxiliary, or to volunteer at the hospital gift shop or in other Fisher-Titus locations.

Smoking and use of tobacco products are prohibited at Fisher-Titus Medical Center. This includes our Medical Park buildings, The Carriage House, outdoor areas and parking lots.

A Chapel is located on the first floor across from the Fisher-Titus Medical Center Pharmacy. Visitors of all faiths are welcome to visit there for prayer and quiet reflection.

Phone Usage

• Cellular phones are permitted throughout the facility, but please turn the ringer to the lowest setting.
• Patients may receive calls in their rooms from 7 a.m. to 10 p.m.

Local calls may be made from the room at any time by dialing 9 and the number.

Long distance / toll calls can be placed by dialing 9 and then entering credit card or phone card information.

Internet Access

Fisher-Titus Medical Center provides wireless Internet access.