Published on December 17, 2021

Fisher-Titus Provides Options for Non-Emergency Care

COVID-19 cases are continuing to rise in our community with an increase in hospitalizations. As beds become limited and with the emergency department at capacity, Fisher-Titus wants to remind the community of available options for non-emergent care.

  • Convenient Care – With walk-in services available and no appointment needed, Convenient Care is a great option for those who need care quickly but are experiencing non-emergency illnesses and minor injuries including stomach aches, sore throats and strep throat, earaches, cuts, sprains, and more. Those with cold and flu symptoms are encouraged to schedule a virtual visit. You can learn more about this service at FisherTitus.org/ConvenientCare.
  • Virtual Visits – You can see a doctor via a telephone, smartphone, tablet, or computer with a webcam. For those with cold and flu symptoms, you can get the care you need without leaving the comfort of home.
    • If you currently have a Fisher-Titus provider for primary care, you may schedule a virtual visit to discuss and assess your symptoms. Simply call the office of the provider and let the scheduler know you’d like to be seen through a telephone or video visit. These appointments will be billed out through insurance at their normal rate, just as if you were being seen in person in the office.
    • If you don’t have a Fisher-Titus provider or for those who desire an immediate evaluation, download the Fisher-Titus Virtual Visits app in the Apple or Android app store to be connected with a board-certified, experienced medical provider who will use secure video to see patients any time of day, anywhere. No appointment necessary. Visits cost $59 and may be less with your insurance.
    • To learn more, visit FisherTitus.org/VirtualVisits
  • Online Scheduling – With online scheduling you can save time, skip the phone call, and schedule an in person or virtual appointment with a Fisher-Titus Medical Care provider directly from your computer or mobile device. Many providers have same day or next day appointments available. To get started, visit FisherTitus.org/schedule.

“We need our community’s help in keeping our emergency room clear for those who are critically ill,” said Brent Burkey, MD, president and CEO of Fisher-Titus. “If you are able to seek care at a primary care office, Convenient Care, or by having a virtual visit, please do so. This will allow our emergency room staff to promptly care for the sickest of the sick.”

In addition, if the emergency room is full of those who are not critically ill, it can cause patients to have to be transferred to another facility.

“We may get to the point that our Emergency Department will have to be on a non-critical bypass,” he said. “What this means is that if someone comes into the emergency room with a non-critical or minor issue, we may not be able to see them, or they will be transferred to another facility. We want to keep care local for our community; being on a bypass is the last thing we want, but it may be necessary.”

As the holidays are rapidly approaching, Burkey urges everyone to take the proper precautions of handwashing, mask wearing, and social distancing to lessen the spread of COVID-19.

“The best way to help stop the spread of COVID-19 is by getting vaccinated,” he said. “We are watching unvaccinated mothers, husbands, brothers, sisters become very, very sick and passing away from this illness. Vaccination is safe and has proven to lessen the symptoms of COVID-19. No one should have to go through this heartbreak, especially at the holidays.”

Patients can call 419-660-2900 to schedule a COVID-19 vaccine appointment at a Fisher-Titus Primary Care location, or self-schedule online at FisherTitus.org/Schedule. Appointments are required to receive a vaccine at all primary care locations. Patients can walk in and receive a COVID-19 vaccine at Convenient Care during their regular hours, 9 a.m.-7 p.m. Monday-Friday and 9 a.m.-3 p.m. Saturday-Sunday.

To learn more about how Fisher-Titus is caring for the community during the pandemic, visit FisherTitus.org/coronavirus.